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starcore

Junior Member

Google Play (Android)
Posts

4

Re: Known and Recent Issues

Mon Aug 03, 2020 7:25 am
Porsche Taycan Festival:
I was in the top 1% in the Route 375-1 coins cup, when the cup ended it didn't give me the full rewards/coin packs. I was in position 1% 71. Now it says 'No data available' on the leaderboard. I am currently in the top 1% in all the Festival Kits Cups.


The festival ends in a few hours, how can I get the correct rewards, so I can complete the tiers in the festival to get the engine cards etc? Customer Service ticket ID is 20802625. Can this be fixed? When the festival ends how can this be rectified? This is destroying the 8 days of participating in this Festival. 

Please tell me if this is the wrong place to post this, or how/where else to post it. Thanks!
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drhunziksv

Senior Member

Google Play (Android)
Posts

451

Re: Known and Recent Issues

Mon Aug 03, 2020 8:33 am
write to CC and ask for the rewards.
here
https://support.gameloft.com/contactus? ... verify=yes
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Alexatrom

Veteran

Apple (iOS)
Posts

1572

Re: Known and Recent Issues

Mon Aug 03, 2020 10:27 am
Another week, another issue.
Talking about MP-Cup issue started on "Patch Notes" ...
At 0:00 UTC a new MP-Cup started for iOS- and Android players. After a short while it vanished on Android, it's still displayed in the calendar ...
So is it a loading issue or a display bug or a platform issue or ...?

[Wanted to post in the "Fails" thread because of the vintage event button showing now 2 different classes of cars (after reassignment) that are not included in event itself (🤪) but this is now secondary ...]
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We’ve concluded our investigation and see that the devs had the same behavior x updates ago and nothing changed with this recently.
In case you believe that the premise of devs doing their jobs is still true, please send us additional proofs showing the specific behavior.
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Neilson

Veteran

Google Play (Android)
Posts

3203

Re: Known and Recent Issues

Mon Aug 03, 2020 10:52 am
Does any droid players have or show a multiplayer cup ?  Cause GL was busy making rock video,s & now some stuff is messed up !
All I got is 3 festival cups & a tire cup !
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fkw123

Veteran

Google Play (Android)
Posts

1304

Re: Known and Recent Issues

Mon Aug 03, 2020 11:00 am
Neilson wrote:
Does any droid players have or show a multiplayer cup ?  Cause GL was busy making rock video,s & now some stuff is messed up !
All I got is 3 festival cups & a tire cup !

the MPE show up for me while i was login the second time to recheck my watch ads grey out schedule , it disapear when i try to open the TLE section but back again when i just clear background app and reload..
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Alexatrom

Veteran

Apple (iOS)
Posts

1572

Re: Known and Recent Issues

Mon Aug 03, 2020 11:09 am
I'm thinking of what is a good advice/what could be helpful ...
Contacting CC to get a ticket number that Andreea can push? - When she will push maybe event is finished. On the other hand: last week AR told us a universal GL-rule about compensation etc:
"No ticket, no problem!"
After explaining to CC they will answer with their usual "Some events are regional"-blahblahblah, but this is the only thing the calendar is useful: it shows this event is worldwide!
We’ve concluded our investigation and see that the devs had the same behavior x updates ago and nothing changed with this recently.
In case you believe that the premise of devs doing their jobs is still true, please send us additional proofs showing the specific behavior.
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drhunziksv

Senior Member

Google Play (Android)
Posts

451

Re: Known and Recent Issues

Mon Aug 03, 2020 11:34 am
if Andreea drops by here should be enough that she sees this trouble and reports it. lets hope :-)
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CortoMaltz

Veteran

Google Play (Android)
Posts

684

Re: Known and Recent Issues

Mon Aug 03, 2020 11:43 am
fkw123 wrote:
Neilson wrote:
Does any droid players have or show a multiplayer cup ?  Cause GL was busy making rock video,s & now some stuff is messed up !
All I got is 3 festival cups & a tire cup !

the MPE show up for me while i was login the second time to recheck my watch ads grey out schedule , it disapear when i try to open the TLE section but back again when i just clear background app and reload..

I had it for a short time, but it disappeared. Gameloft realised darn quickly that they are becoming too generous with it, so they killed it off  :D  no, no, no, those Asphalt 8 racers must not have any fun 😂
#GameloftedToo. "We haven't finished sabotaging our own game as yet. Just wait and see." Brought to you by GL Inc. All rights reserved.
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SmoothOperator

Veteran

Google Play (Android)
Posts

951

Re: Known and Recent Issues

Mon Aug 03, 2020 3:43 pm
CortoMaltz wrote:
fkw123 wrote:
Neilson wrote:
Does any droid players have or show a multiplayer cup ?  Cause GL was busy making rock video,s & now some stuff is messed up !
All I got is 3 festival cups & a tire cup !

the MPE show up for me while i was login the second time to recheck my watch ads grey out schedule , it disapear when i try to open the TLE section but back again when i just clear background app and reload..

I had it for a short time, but it disappeared. Gameloft realised darn quickly that they are becoming too generous with it, so they killed it off  :D  no, no, no, those Asphalt 8 racers must not have any fun 😂


Who says we are not having fun. We are having fun discussing A8 developer's sheer incompetence in whatever they do. Not one thing comes out clean😂 don't know if they ever feel ashamed🤦 or they want to continue spreading 💩 after 💩 after 💩 ................. endlessly
We can't change the direction of the wind, but we can adjust the sails.
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SmoothOperator

Veteran

Google Play (Android)
Posts

951

Re: Known and Recent Issues

Mon Aug 03, 2020 3:45 pm
Neilson wrote:
Does any droid players have or show a multiplayer cup ?  Cause GL was busy making rock video,s & now some stuff is messed up !
All I got is 3 festival cups & a tire cup !

Now just have the tires cup, nothing else.
We can't change the direction of the wind, but we can adjust the sails.