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Dabuttcheekz

Member

Google Play TV (Android)
Posts

66

Location

Yo' moms bedroom

Re: Issues - High, Medium, Low

Sun Nov 03, 2019 7:16 am
For like the 5th update in a row on Nvidia Shield TV, when manual acceleration is chosen, the car auto accelerates.
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AndreeaFromGameloft

Community Manager

Windows PC
Posts

0

Issues - High, Medium, Low

Mon Nov 04, 2019 12:48 pm
Hi, @watts1891@gmail.com.

Could you please submit a ticket to Customer Care and send me the ticket ID so I can keep track of this issue?

Thank you!
''Never one, without the other'' - Greatest story between me and games
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AndreeaFromGameloft

Community Manager

Windows PC
Posts

0

Issues - High, Medium, Low

Mon Nov 04, 2019 12:52 pm
Dabuttcheekz wrote:
For like the 5th update in a row on Nvidia Shield TV, when manual acceleration is chosen, the car auto accelerates.


Hey there.

Have you tried submitting a ticket to CC and tell them about the problem? If you have, could I have your ticket ID so I can take a look on it as well?

Thanks :)!
''Never one, without the other'' - Greatest story between me and games
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ash1

Veteran

Google Play (Android)
Posts

2849

Re: Issues - High, Medium, Low

Mon Nov 04, 2019 2:59 pm
Huge connection problems across the board atm Andreea. Any news when they'll be fixed?
Cars owned: 216
Racing name: Wuxifingerhold6
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BadDriver

Junior Member

Windows PC
Posts

2

Re: Issues - High, Medium, Low

Mon Nov 04, 2019 3:24 pm
My CPU is always 100% when I play the game after the Hallowwen Update. Have anyone the same issue?
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quailstorm

Veteran

Windows PC
Posts

1129

Re: Issues - High, Medium, Low

Mon Nov 04, 2019 4:31 pm
Same about the CPU. Also it starts Windows search indexer along with the game.
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BadDriver

Junior Member

Windows PC
Posts

2

Re: Issues - High, Medium, Low

Mon Nov 04, 2019 5:36 pm
me too. I deactive also the Windowssearcher.exe but still the same issue.
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Dabuttcheekz

Member

Google Play TV (Android)
Posts

66

Location

Yo' moms bedroom

Re: Issues - High, Medium, Low

Tue Nov 05, 2019 9:07 am
AndreeaFromGameloft wrote:
Dabuttcheekz wrote:
For like the 5th update in a row on Nvidia Shield TV, when manual acceleration is chosen, the car auto accelerates.


Hey there.

Have you tried submitting a ticket to CC and tell them about the problem? If you have, could I have your ticket ID so I can take a look on it as well?

Thanks :)!

I didn't because its kind of a pain to contact CC on Nvidia Shield TV, you can't do it from within the app.  The couple of times ive had to contact CC was through the webpage and its pretty frustrating. Times out or gives errors, certain drop down menus cant be selected etc. Takes multiple tries to get it to go through. And then dealing with CC makes me lose IQ points.

Its fixed now though so thanks to whoever got that taken care of.
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AndreeaFromGameloft

Community Manager

Windows PC
Posts

0

Issues - High, Medium, Low

Tue Nov 05, 2019 5:12 pm
ash1 wrote:
Huge connection problems across the board atm Andreea. Any news when they'll be fixed?


Hey, Ash. I don't have any news for now :( ...

I'm keeping my eyes on the emails everyday for news.
''Never one, without the other'' - Greatest story between me and games
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AndreeaFromGameloft

Community Manager

Windows PC
Posts

0

Issues - High, Medium, Low

Tue Nov 05, 2019 5:16 pm
Hey, guys.

@BadDriver, @quailstorm Can you please tell me what specs do your computers have?

You could always try to open the Task Manager and set the game to a low priority.

Let me know if that worked.
''Never one, without the other'' - Greatest story between me and games