no avatar

Cordon

Junior Member

Google Play (Android)
Posts

6

My account got banned i dont know why, i NEVER use ilegal program. can u check my ID? I realy love to play this game and i play this game daily, so i'am afraid for using any kind of ilegal program. Please FIX this issue ASAP.
I havent received any reply from the customer Care! My Ticket number is: 20746967
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BossXRabbit

Junior Member

Google Play (Android)
Posts

1

票号20751245
id 3f15b36希望解决我的问题
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SterioBroker

Junior Member

Google Play (Android)
Posts

11

Heres the ticket id 20697111 ingame reward not recived
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Huraira R K

Junior Member

Windows PC
Posts

2

On date 20-7-2020 my complete game data was vanished. Then i submited the request and got no reply. My ticket id is 20734523 .
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idotehade

Junior Member

Google Play (Android)
Posts

5

Hello, I also have a ticket that i send like 4 days ago?
The ticket id is 20753197
I need a reply ASAP 
The thing is about Locked Setting in Connection Settings and Change Name Setting
I just need the account to be linked to a google account and a name change
If u can help me reply me on e-mail and I will send the info
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Peter Lim

Junior Member

Nintendo Switch
Posts

2

i havent received any reply from the customer Care! I have sent my message 8 days ago, please help me. My Ticket number is: 20705827
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Robert_M_

Junior Member

Google Play (Android)
Posts

6

TeoFromGameloft wrote:
Thanks guys, I pushed your tickets!

Mostafa and Robert_M_, I can't find a ticket with those IDs. Can you double check?

myjobkill7, your ticket is from earlier today. Please give it a bit of time before posting here!
 

Ticket from June 22

Your ticket ID is 20589757. Please keep it and refer to this number in any follow-up emails on this subject.
Kind regards,
Gameloft Customer Care

Re: [Gameloft Customer Care - InGameSupport] [Asphalt 9] [Samsung SM-A505G Galaxy A50] [Progress/Item Lost Issues] [Progress was reset to the beginning]
Customer Information:
Entry ID 109438020
Name Robert M


And I created a new ticket about a week ago.

Your ticket ID is 20736651. Please keep it and refer to this number in any follow-up emails on this subject.

Kind regards,
Gameloft Customer Care

Re: [Gameloft Customer Care - Web] [Asphalt 9] [Samsung SM-A505G Galaxy A50] [Progress/Item Lost Issues] [Progress was reset to the beginning]
Customer Information:
Entry ID 109511044
Name Robert
User avatar

Voleur From Gameloft

Junior Member

Windows PC
Posts

2

Top work here Toe, thanks for not managing this.

Please note everyone customer care only works on the reduced hours of Monday - Friday 09.00 - 09.01 whilst the game is at risk due to decreased revenue, no thanks to your continuing non support.
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StaYFrostY

Junior Member

Windows PC
Posts

1

Hello, Dear! I wanted to buy a season pass, but I get an error. Can this problem be solved?
What does this error mean?

Image
no avatar

SterioBroker

Junior Member

Google Play (Android)
Posts

11

Ticket id i sent a ticket almost 11 days ago havent got any reply from the company on asphalt 9 my ticket id is
20697111